INTRODUCTION
Welcome to UniQ Hospitality Services Sdn Bhd, where we redefine hospitality through expert management, innovative strategies, and operational excellence. A HRDC Registered Training Provider, we focus on hospitality related training programs.
For programs offered, refer below under Training & Coaching.
About Us
Committed and Efficient
With a steadfast commitment to quality and efficiency, we offer comprehensive hotel management, strategic operations oversight, project execution, industry-leading training, consulting services, and due diligence solutions tailored to meet the evolving demands of the hospitality sector.
Expertise
Our team of specialists brings years of expertise, ensuring seamless operations, enhanced guest experiences, and sustainable business growth. From optimizing workflows to crafting tailored training programs, we empower businesses to thrive in a competitive market. Whether you're launching a new venture or enhancing an existing establishment, we provide trusted guidance, insightful solutions, and hands-on management to drive success.
EXPERIENCE THE DIFFERENCE
At UniQ Hospitality Services Sdn Bhd, we don’t just manage hotels and resorts— we create hospitality experiences that inspire, engage, and exceed expectations. Let us shape the future of hospitality.
OUR SERVICES
Project Development
We offer services and consultancy for Hotels, Resorts, Service Residences, Special Projects and Spa
Technical Advisory
Planning to develop or upgrade a hospitality business? We offer Technical Advisory and Services from initial to management of the project
Event Management
We can provide our expertise in managing your event or coordinating your events.
Consultation Services
We offer consultation for management, operations, strategies, planning for your hospitality business
Due Diligence and Feasibility Studies
We offer operational audits, SOP management, due diligence for take overs, impact studies on business streams.
Management Services
If you are having challenges with your hotel business? We offer full management and operations by taking away your headache and bring positive returns to your investment. We offer Sales & Marketing services including management of your Channel Manager and Online Travel Agents (OTA) to maximize Sales results.
More Services
Training and Coaching
We offer training programs which are key areas of the hospitality business. From Revenue generating to cost management or human resources and leadership management. Assessment, Competencies against the Job Descriptions and Specifications towards development of KPIs and KRAs. Programs offered refer below.
Business Strategies and Analysis
We offer in-depth analysis of the business streams and provide strategies and monitoring of the strategies and implementation.
Budgeting and Planning for Hospitality Business
We offer Budgeting and Planning for new projects or existing projects which includes Pre-Opening budget, Working Capital requirements, FF&E and HOES selection, recommendation and procurement. SOP and manning guide management plus Marketing policies and Brand Manual
Training and coaching programmes
HRDC Approved Training Provider
We are registered under the HRDC Training Provider and our training are HRDC Claimable. Our main trainer, Halim Merican (CHA) is a HRDC Certified and Accredited Trainer.
With over 40 years of hospitality experience and his exposure with his involvement as Board of Director, his knowledge and experience are shared during his training sessions, which provides the participants with additional knowledge and real-life experiences.
Key Programs Offered
- Hospitality Revenue Management
- Strategic Hospitality Leadership Program
- Business Acumen in Hospitality
- OTA Controls and Maximize Sales Results
- ESG for Hospitality
- Strategic Risk Management in Hospitality
- Rebranding and Repositioning Workshop
Coaching and Teambuilding Programs
Coaching Programs and Teambuilding programs can be tailor-made based on the needs and requirements of the organization. This may include Assessment and Due Diligence of the performance and KPI setting for the team.
People behind Uniq hospitality Services
Mohamad Halim Merican (CHA)
With over 40 years of hospitality experience, he now has his own company, UniQ Hospitality Services Sdn Bhd. A Certified Hotel Administrator, a double Diploma in Food & Beverage and Hotel Management from Les Roches, Switzerland. He has worked in many international hotel brands and inspired some local hotel brands to achieve international recognition. A passionate hotelier who believes in improving and developing local talents to succeed in the industry through coaching and training. Provides expert consultancy and services to ensure your ROI are achieved.